Agh, Acer support is terrible! This is the fifth or sixth week after I have sent away my laptop for repair (of what I think is a issue with their software).
Start, Week 1: Sent away Laptop
End, Week 1: Rang Acer, they claim they JUST recieved the Laptop. Fair enough.
End, Week 2: They were still "repairing" the Laptop.
End, Week 3: The Laptop had reportedly finished being repaired and was being sent back to me.
End, Week 4: After 4 weeks of being "repaired" I was told for some reason the Laptop was in transit overseas for reasons unkown.
It's been a further two weeks now since I last rang, i'm starting to think they've lost the Laptop or simply don't care; Beware Acer products, if they break or are damaged then you've just wasted your money. Avoid.
http://avoidacer.com Apparently Acer support sucks regardless of where you are in the world.